Cooling-off period and refund policy

  1. Unless otherwise agreed in writing a three (3) business day cooling-off period from the date of service agreement acceptance
  2. If there is no service agreement issued, the cooling-off period will commence from the date of issuance of the invoice
  3. Should the client decide to not proceed with the Services during the cooling-off period a full refund will be made by PROVIDERPlus to the client  
  4. After the cooling-off period, all fees due for the Services are due and payable by the client
  5. Should the client request termination of the Services after the cooling-off period any refunds to the client are at the discretion of PROVIDERPlus and only in circumstances where handover of documentation has not occurred
  6. No refunds will be made available after the cooling-off period for a change of mind on the service or product purchased