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Our Mission is to assist NDIS Providers to run high quality, compliant and successful NDIS businesses.

Become An NDIS Registered Provider Today. Call 1300 852 790


Become a PROVIDERplus member today to access exclusive member content; specially designed to assist you through your journey to the NDIS.


Need assistance with the NDIS registration process? We have a range of solutions to support your registration with the NDIS Commission.


PROVIDERplus runs webinars, events and training programs each month for NDIS providers to better understand the ever changing NDIS landscape. Click here to view and register for our events.

Audit Support

If you are preparing for your NDIS Commission audit and want us to review your current policies, conduct an internal audit, assist with rectifications at audit or just want some guidances on the audit process, PROVIDERPlus has a range of Audit support and preparation services and training programs.

Knowledge Base

Looking for the latest news and information on the NDIS? View our extensive library of resources.


Providing Specialist Disability Accommodation

Specialist Disability Accommodation Providers

Specialist Disability Accommodation (SDA) is a type of accommodation that is intended to enable anyone who is an eligible NDIS participant to live in the community and receive the support they need. It, therefore, refers to the property itself rather than to the support or services that are provided in the property.

SDA does not cover the housing needs of everyone with disability but instead refers to specialist solutions that are needed by those with high support requirements or extreme functional impairment. It, therefore, focuses on homes with special facilities to meet those needs and on locations that enable complex support to be given to assist independent living.

SDA properties fall into specific design categories that must meet minimum standards for new builds as set out in relevant design standards for Livable Housing Australia. These design categories are:

  • Basic, which applies only to existing housing stock rather than new builds. Such housing will have no specialist design features but will have important NDIS characteristics such as its location, privacy and availability of shared support
  • Improved Livability will conform to the Livable Housing Australia Silver level and will have design features that include lighting contrasts, improved lines of sight and way finding. These properties are aimed at those with intellectual, cognitive or sensory impairment and will provide a reasonable level of physical access.
  • Fully Accessible will be a Platinum level property that has a high level of provision for physical access and is intended for those who have significant physical impairment. Features may include wheelchair accessible doors, automated controls and kitchen and bathroom equipment and appliances that can be used when sitting or standing.
  • Robust will be a Livable Housing Australia Silver level property that will be very resilient and have a high level of provision for physical access. Such properties have sound proofing to reduce noise disturbance, areas where staff can go to avoid being harmed, sufficient space for residents who have complex behaviours, high impact fittings and secure doors and windows.
  • High Physical Support is intended for residents with severe physical impairment who require high levels of support. Features are as for the Fully Accessible category plus assistive technology, provision for hoists, wide opening doors, emergency power in case of outages and necessary heating/cooling and communication technology.

SDA covers all types of buildings, including self-contained apartments, semi-detached properties, houses and group accommodation for several residents. Anything that’s suitable for people with high support needs is considered and innovative features are being developed to cater for participants. SDA funding is also growing and is expected to reach $700 million annually.

Any participant who is eligible for support under NDIS rules will receive an amount of funding based on their needs and goals as well as the type, category and location of a property. Funding is allocated directly to the participant who can then use it to find an appropriate property, the provider then claiming the participant’s funding in payment. The Housing Hub and NEST websites match disabled people to their housing needs so they can find a suitable property.

This is a big opportunity for SDA providers who need to know what is expected of them and how they can use the scheme properly. At PROVIDERplus, we can help you become a registered SDA provider in the shortest possible time, supply up-to-date information, provide appropriate training and give relevant advice, so you’re totally prepared to participate fully in the SDA scheme.

Upcoming Events

Flourishing under the NDIS

Date: 23/09/2020
Time: 1:00 pm

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Stage 1 Audit Bootcamp

Date: 23/09/2020
Time: 12:00 pm

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Understanding your new opportunities in Aged Care

Date: 23/09/2020
Time: 1:00 pm

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Training Programs


What if I want to operate across multiple states and territories?

Previous systems of supporting people with disabilities differed depending on the state or territory where those receiving the support lived. This led to a fragmented approach where disability service providers giving support across state and territory borders had to deal with different bodies and regulations. This system was also generally under-funded, inefficient and gave little […]

The surprising benefits of training for your NDIS business

  When you’re growing an NDIS business, training may not always be seen as a top priority, but perhaps it should be. Training, for you and your staff, can be one of the most important ways to ensure you’re providing the best service to your participants. There are also many other significant reasons why you […]

How do you find participants in the NDIS marketplace?

For any business to succeed, it’s crucial to market your products and services effectively to find new participants. That’s equally true if you operate in the NDIS marketplace, you’ll just need to tailor your approach to the various types of participants.  A lot of marketing strategies these days are based on website content and social […]


I highly recommend this service it has been an easy journey staff are professional have very good knowledge and happy to help. I was unsure when i started this process if i could manage Provider plus has been wonderful. I would highly recommend this service to anyone who ever may thinking about this journey.. do it you have no regrets
Raelene Sciberras
I have been more than impressed with the professional approach, the individual service and the hassle free journey we've had to submit our application for reaccreditation. Information was delivered well before the scheduled time and was in an easy format to understand. Nina has been a god-send, making this part of our journey so easy. We are lucky to have you working with us ?
Barcaldine Regional Council
I strongly recommend PROVIDERplus to any new NDIS service providers seeking help for registration. All the staff are friendly and professional, always approachable, really resourceful and always accessible to attend to various doubts and queries which are common for a new provider-to-be like Dolphin Wellness. The VIP membership is truly value-for-money. I can’t imagine what a messy and stressful situation it would be if we didn’t get help from ProviderPlus! The well-prepared policies and procedures, tailor made self-assessment answers, step-by-step guidance from the registration consultants, vast amount of related forms and templates, and well organised free webinars offering practical advice on various aspects ranging from NDIS service application to business operation, you can get almost anything you need for your application. It’s definitely a wise choice for us to select PROVIDERplus!
Xiu Liu
Thank you for the webinar last week … it was truly helpful and created clarity for our business.
Fiona Jack
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