Become An NDIS Provider SA

Since 1st July 2018, the NDIS Quality and Safeguards Commission has been responsible for registering NDIS service providers in South Australia. The new system has replaced all previous quality and safeguarding requirements in the state, streamlining the previous arrangements with a single body and reducing duplication.

All providers that register under the new scheme will be able to supply support services to all NDIS participants, irrespective of how their plans are managed. They will also benefit from access to a wider market, increased credibility, the availability of various tools and other resources, and on-going updates and information.

If you’re an existing provider in South Australia, your registration with NDIA will have been transferred automatically. However, it is an opportune time to check your details are correct and you will need to renew with the NDIS Commission when your registration expires. If you’re adding services or support to an existing NDIA registration, you will need to inform the NDIS since additions won’t transfer automatically if the application is still pending. Additionally, new NDIS providers must apply to the NDIS Commission.

To become an NDIS provider in SA, you have to meet government requirements in respect of your qualifications, experience, approvals and your capacity to undertake the appropriate support and services. The services you provide will determine the registration group you apply for.

The registration process involves a number of steps:

1. Submit your application to the NDIS Commission. You will complete an online application form that provides your contact details, organisation structure, outlets, key personnel and the appropriate registration group based on the complexity of services you provide. You must also complete a self-assessment against registration requirements and provide documentary evidence.
2. Undergoing an Audit. Based on a scope of audit document that you receive from the Commission, you can select an approved auditor. The scope of audit document will set out the registration requirements for your organisation and determine the level of audit — verification that applies to sole traders and involves a documentation audit only or certification for companies and those providing services to children where an on-site audit is necessary.
3. Commission decision. The audit outcome will be considered, together with a suitability assessment of your organisation and key personnel. The decision, together with relevant reasons, will then be communicated.
4. A successful application will provide a registration certificate showing the allowed classes of service and support. If unsuccessful, you can request a review, firstly by the Commission and then by the Administrative Appeals Tribunal.

The outcome of your registration application can be crucial to the success of your business, so it’s important you do it right. We can ensure that success because we’ve completed hundreds of applications, know the process intimately and understand what the Commission is looking for.

We can help you manage your documentation preparation, complete your registration application and prepare for the audit. We can liaise with the auditors, give you advice and help you through every stage of the process so that you are successful.

Our extensive experience and range of background documents mean the majority of our members are successful first time. After that, we can provide on-going support and help with renewals and upgrades.