NDIS Audit Support
Our Audit Coach service provides expert guidance, personalised support, and proven strategies to help you succeed in every audit.
Comprehensive Support for Every Step of the Audit Process
A Proven Strategy for your NDIS Audit Success
Provider+ even helped us communicate with our auditors to help them understand some of the nuances of our situation, and helping us make that audit process a lot easier.
My auditor was so impressed. She said to me "you are so prepared for this audit", and I told her "yes, I use Provider+".
We worked together 1-on-1 through our audit prep process, so we cleared that audit with flying colours - not a single non-conformity!
We're 3 years old now and preparing for another audit and it was a no brainer to choose Provider+ again. We wouldn't hesitate to recommend them
Get audit ready now!
Book your FREE 30-minute call with one of our experts today. In this call, we will:
Clarify the process and address any challenges you’re facing.
Make sure you’ve got everything in place to move forward with confidence.
Walk you through the steps we’ll take to get the job done right.
Testimonials
FAQs
What is an NDIS Audit Coach?
An NDIS Audit Coach is a professional with expertise in the NDIS registration process, practice standards, and audit requirements. They provide guidance, support, and advice to NDIS providers in preparing for and successfully completing the NDIS audit process.
How can an NDIS Audit Coach help me with my NDIS registration?
An NDIS Audit Coach can help you understand the NDIS practice standards, identify gaps in your current practices, and develop strategies to address those gaps. They can also guide on preparing for the audit, completing the self-assessment, and maintaining compliance with the NDIS practice standards.
What is NDIS Audit Support?
NDIS Audit Support refers to the services and resources available to NDIS providers to help them navigate the audit process. This can include professional consultation, coaching, and support from NDIS Audit Coaches, as well as access to tools, templates, and resources designed to assist with audit preparation and compliance.
How Does Provider Plus Assist with Outsourcing NDIS Internal Audit?
Outsourcing your NDIS internal audit through Provider Plus brings a multitude of benefits. Our team of seasoned NDIS auditors offers an external perspective, essential for unbiased auditing. This approach ensures comprehensive compliance with NDIS regulations and standards.
We provide in-depth knowledge and updates on the latest NDIS audit requirements, helping you maintain the highest quality management systems. By choosing to outsource your NDIS internal audit to us, you gain access to specialised expertise, leading to enhanced service quality and compliance assurance.
Can Provider Plus Help with Understanding the NDIS Audit Process for New Providers?
Absolutely! Provider Plus specialises in assisting new NDIS providers in understanding and navigating the NDIS audit process. Our team explains the intricacies of the NDIS audit, including the roles of NDIS approved auditors and the specifics of the NDIS audit process.
We guide you through each step, from initial preparation to successful completion, ensuring you’re well-equipped to meet the NDIS audit requirements. Our goal is to make the audit process as clear and manageable as possible, allowing new providers to approach their audits with confidence and thorough preparedness.
Detailed Overview of the NDIS Audit Process
We provide a detailed breakdown of the NDIS verification audit process, ensuring you are well-prepared at every step. From the initial preparation phase to the final submission to the NDIS Commission, our guidance is designed to ensure your organisation not only meets but exceeds the audit requirements. The NDIS verification audit process is a crucial step in becoming a registered NDIS provider. Here’s an overview of the key steps:
1. Preparation: Familiarise yourself with the NDIS Practice Standards, Code of Conduct, and other relevant guidelines. Develop and implement policies, procedures, and systems in line with these standards.
2. Self-assessment: Complete a self-assessment against the NDIS Practice Standards. Identify areas of strength and areas needing improvement. Address any gaps or issues before the audit.
3. Choose a registered auditor: Select an approved NDIS auditor from the NDIS Quality and Safeguards Commission’s list of approved auditors. The auditor should be independent and experienced in NDIS audits.
4. Audit scope and planning: Collaborate with your chosen auditor to determine the scope of the audit, set dates, and gather necessary documentation.
5. On-site audit: The auditor will visit your premises to assess your compliance with NDIS Practice Standards. They may interview staff, participants, and stakeholders, and review documentation, policies, and procedures.
6. Audit report: The auditor will provide a report detailing their findings, including any non-conformities or areas requiring improvement.
7. Address non-conformities: If non-conformities are identified, you’ll need to develop and implement a corrective action plan to address them within a specified timeframe.
8. Submission to the NDIS Commission: Submit the auditor’s report and any corrective action plans to the NDIS Quality and Safeguards Commission for review.
9. Commission’s decision: The Commission will review your submission and decide whether to approve your registration or require further action.
10. Ongoing compliance and continuous improvement: Maintain compliance with NDIS Practice Standards, monitor your performance, and regularly review and update your policies and procedures to ensure continuous improvement. Be prepared for surveillance or reassessment audits as required by the NDIS Commission.
When it comes to an NDIS certification audit, remember that the specific steps and requirements may vary depending on the size and scope of your organisation, the services you provide, and your registration type.
The Strategic Advantage of Outsourcing NDIS Internal Audits
Enhancing Quality and Compliance through Outsourcing
Outsourcing NDIS internal audits can be a strategic decision for service providers seeking to ensure compliance with NDIS regulations and improve their quality management systems. Providers benefit from unbiased assessments and industry expertise that can identify potential gaps and areas for improvement. As outsourced auditors, we bring a fresh perspective, help you stay up-to-date with regulatory changes, and reduce the risk of non-compliance.
NDIS Certification Audits & Verification Audits
NDIS certification audits are more comprehensive and apply to higher-risk supports, while verification audits typically apply to lower-risk supports. Both audit types involve a thorough examination of your policies, procedures, and the quality of services you provide to ensure compliance with the NDIS practice standards.
Why we're different
| Others |  | |
|---|---|---|
| Highest rated and most reviewed by real providers | No | Yes |
| Most experienced business: 8+ years in business and over 7,200 providers supported | No | Yes |
| Most experienced delivery team: Over 100+ cumulative years in NDIS/Compliance | No | Yes |
| No self-appointed experts - check out our team page for their backgrounds | No | Yes |
| We’ve seen it all - we know how to get you through it | No | Yes |
| Active community of providers networking and supporting each other | No | Yes |
| Weekly live workshops, tools and resources shared | No | Yes |
| We work with you, no 'done for you' shortcuts - your outsourced team of experts | No | Yes |
| Clear, honest guidance based on facts - no scare tactics or misleading big promises | No | Yes |
| Quantifiable - we can substantiate everything we say | No | Yes |
| Ongoing support - We help you plan for the long term, not just pass the audit | No | Yes |
| Custom, compliant documentation tailored to your services | No | Yes |
| Regular updates as standards and policies change | No | Yes |
| Help you bridge the gap between being a good provider and a great provider | No | Yes |
What our customers say
Both consults with Monika went methodically very well. She was able to guide me step by step on how to start, end and follow up the registration process.
Provider Plus has been incredibly supportive and understanding throughout our experience. Their team is very knowledgeable, always ready to answer any questions we have. The staff are friendly and approachable, making us feel comfortable and valued. What we really appreciate is their responsiveness and deep understanding of the NDIS. We highly recommend Provider Plus for anyone seeking reliable and professional support.
Dorothy took the time to address both industry-specific questions and organisational details, ensuring I fully understood every aspect. Her professionalism and patience made a complex process much easier to navigate. Her wealth of knowledge on NDIS registration was impressive, and she provided clear, thorough explanations throughout the process. Highly recommend her expertise to anyone needing guidance in the NDIS space!
Many thanks to Provider + for assisting us with our re-registration. This is the second time we have used their service to navigate the the convoluted process of registering within the NDIS. Kristian made it easy and simple, they did all the heavy lifting and gave advice which saved us heaps of time. They are the go to provider for NDIS provider support, thanks a lot.
Kudos to our Coach Natasha! Our experience with Natasha has been exceptional. She has provided outstanding support throughout our entire process, assisting us at every stage. Natasha is also diligent in offering detailed explanations whenever we need additional clarification. Her proactive approach and deep industry knowledge have greatly contributed to the success of our project.
I found Provider+ to be excellent. The team were really helpful and prompt with their service. Everything was provided in a professional format and i didn't have a single issue with the auditing process that followed. Thank you, Michelle and provider+ team for your experience and what i learned in the process.
Emma has a wealth of knowledge and was quick to share information with me. She made the whole process of setting up a business in the NDIS market so easy at effortless. She responded very quickly to the emails I sent to her and setting up appointments to speak with her was a breeze. Thanks Emma for all of your help.
Kathy from Provider+ was quite professional and on to the point when going through step by step process of registration and prepping for initial Audit. Also really prompt in replying to the email with the instructions. I will definitely vouch her service in future and recommend for others. Thank you Kathy and provider +
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We take the headache out of the NDIS so you can do what you do best – care for others.
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