NDIS Commission Applications Completed
NDIS Commission Applications Completed
NDIS Providers Assisted since 2017
NDIS Providers Assisted since 2017
NDIS Providers have attended our events
NDIS Providers have attended our events
Events this Month
Events this Month

Our Mission is to assist NDIS Providers to run high quality, compliant and successful NDIS businesses.

Become An NDIS Registered Provider Today. Call 1300 852 790


Become a PROVIDERplus member today to access exclusive member content; specially designed to assist you through your journey to the NDIS.


Need assistance with the NDIS registration process? We have a range of solutions to support your registration with the NDIS Commission.


PROVIDERplus runs webinars, events and training programs each month for NDIS providers to better understand the ever changing NDIS landscape. Click here to view and register for our events.

Audit Support

If you are preparing for your NDIS Commission audit and want us to review your current policies, conduct an internal audit, assist with rectifications at audit or just want some guidances on the audit process, PROVIDERPlus has a range of Audit support and preparation services and training programs.

Knowledge Base

Looking for the latest news and information on the NDIS? View our extensive library of resources.


The NDIS Code of Conduct for Providers

NDIS Code Of Conduct Training

The NDIS Code of Conduct training is intended to ensure a safe and ethical delivery of support and services to those with a disability. It sets out a number of rules that outline standards of behaviour that are socially and morally acceptable.

The code focuses on providing equal human rights based on informed consent, trust, safety, competence, accountability, preventing misconduct and responding to misconduct. These are intended to protect the rights of vulnerable individuals and ensure they are safe.

NDIS Code of Conduct Training Relevant to You

The NDIS Code of Conduct is for workers and applies to those who are employed by:

  • registered and unregistered NDIS providers
  • any community partners of the NDIA (LAC and ECEI providers)
  • providers of Commonwealth Continuity of Support Programme services for those over 65
  • the NDIS Commission itself
  • any organisation providing activities, linkages and information to people with disability; this can include equipment suppliers, builders and gardeners.

Such workers and providers are required to:

  • have regard to the privacy of people with disability
  • respect their rights to self-determination, decision making and freedom of expression in line with laws and conventions
  • provide services and support carefully and skilfully and in a safe and competent way
  • behave in an honest and transparent manner and with integrity
  • take reasonable steps to avoid acts of violence, abuse, neglect, sexual misconduct and exploitation, and to respond to any forms of such misdemeanours
  • raise concerns on any matters that could impact the safety and quality of support provided to disabled people and act on any concerns that arise.

Why NDIS Code of Conduct Training is Important

Since the Code of Conduct of the NDIS aims to make sure that all participants in the scheme receive high quality support and services, and are kept safe, it is not optional. All providers have to ensure their workers conform to the code and there are serious penalties if they fail to do so.

Minor breaches of the code may result in a warning and a requirement for those involved to undertake NDIS Code of Conduct training. Breaches that are more serious can be punished by workers and possibly the NDIS provider being banned from involvement in the sector, by being de-registered or even by civil penalties being pursued in court. Breaking the law when treating a participant can also lead to criminal charges.

Anyone is entitled to complain if they believe there are breaches of the Code of Conduct. These complaints may be made to the NDIS provider or to the NDIS Commission, so there is every possibility that misconduct will have serious consequences and you can’t afford to take any risks.

You have to ensure that all employees are made aware of the requirements of the Code of Conduct and adhere fully to the guidelines. At PROVIDERplus, we can provide the necessary NDIS Code of Conduct training for all employees, so they know exactly how to act. This can make sure you continue as a successful NDIS provider rather than being prevented from acting and suffering other penalties.


Upcoming Events

Understanding the capability framework as a Behaviour Support Practitioner

Date: 07/12/2020
Time: 12:00 pm

Get Started

Stage 2 bootcamp

Date: 08/12/2020
Time: 12:00 pm

Get Started

Understanding Medication Management (for NDIS Providers)

Date: 09/12/2020
Time: 1:00 pm

Get Started

Training Programs


Marking International Day of People with a Disability in 2020

Today marks the International Day of People with a Disability, a day to increase awareness, understanding and acceptance of people with disability. This has been a challenging year for everyone, but especially for people with a disability and their care providers. With extended lock downs, increased isolation and regularly changing restrictions, it has been difficult […]


Western Australia joins the NDIS. From December 1, 2020, the NDIS Quality and Safeguards Commission (NDIS Commission) has begun managing the quality and safeguards of NDIS supports and services in Western Australia. With Western Australia joining the scheme the national roll-out is now complete. The NDIS Commission commenced in New South Wales and South Australia […]

Retaining your superstar staff members

As an NDIS provider your staff members are the key elements of your business. When they are working day in and day out with participants, it’s essential that they are doing the best they possibly can. Once you’ve done the hard work of recruiting and onboarding your superstar staff members, the next step is to […]


I highly recommend this service it has been an easy journey staff are professional have very good knowledge and happy to help. I was unsure when I started this process if I could manage PROVIDERplus has been wonderful. I would highly recommend this service to anyone who ever may thinking about this journey.. do it and you'll have no regrets.
Raelene Sciberras
I have been more than impressed with the professional approach, the individual service and the hassle free journey we've had to submit our application for reaccreditation. Information was delivered well before the scheduled time and was in an easy format to understand. Nina has been a god-send, making this part of our journey so easy. We are lucky to have you working with us ?
Barcaldine Regional Council
I strongly recommend PROVIDERplus to any new NDIS service providers seeking help for registration. All the staff are friendly and professional, always approachable, really resourceful and always accessible to attend to various doubts and queries which are common for a new provider-to-be like Dolphin Wellness. The VIP membership is truly value-for-money. I can’t imagine what a messy and stressful situation it would be if we didn’t get help from PROVIDERplus! The well-prepared policies and procedures, tailor made self-assessment answers, step-by-step guidance from the registration consultants, vast amount of related forms and templates, and well organised free webinars offering practical advice on various aspects ranging from NDIS service application to business operation, you can get almost anything you need for your application. It’s definitely a wise choice for us to select PROVIDERplus!
Xiu Liu
Thank you for the webinar last week … it was truly helpful and created clarity for our business.
Fiona Jack
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