Supporting NDIS participants with cleaning and other household tasks can be undertaken as either a Registered Provider or as an unregistered provider. Being registered allows you to support agency managed participants, as well as plan managed and self-managed participants. Cleaners assist participants in maintaining their living spaces, ensuring a clean and safe environment and ensuring their daily living needs are met. If you have a cleaning business, consider if you would like to register your business with the NDIS Commission to become a registered NDIS provider? Providing high-quality services to NDIS participants is crucial, as it positively impacts their lives, enhancing their well-being and comfort.
If you are an individual and you would like to support NDIS participants with their cleaning and household tasks, you will need to seek employment with an NDIS registered business. Reliable and respectful cleaning services play a crucial role in the lives of NDIS participants, going beyond simply maintaining a clean environment. These services ensure that specific needs are met with professionalism and care, offering not only cleaning and household tasks, but also comfort and meaningful human connection. For many participants who may experience isolation, the presence of a kind and attentive service provider can make a profound difference in fostering a sense of support and inclusion.
Are you a Cleaner Wanting to Be an NDIS Registered Business?
The process of becoming an NDIS registered provider can be both complex and time-consuming. Though the registration process can roughly be broken down into four steps, each step may have a series of further requirements depending on the area and scope of your business.
Very simply, these steps can be broken down to:
- Confirming your eligibility.
- Completing an application.
- Undergoing an audit by an approved quality auditor.
- Awaiting the NDIS Commission's decision.
This will include making sure that your business meets the NDIS Commission’s requirements, and that your application has been filled out correctly. Failure to meet the NDIS Commission’s requirements, or an application with incorrect information could mean the rejection of your application.
When the NDIS Commission has made their registration decision and your application has been approved, you will still need to comply with the requirements as outlined by the NDIS to ensure that you maintain your registration.
At PROVIDER+, one of our expert consultants can help simplify the process of registering your business to become an NDIS provider. Our dedicated team of experts is here to assist you every step of the way.
Our consultants will walk you through the whole process, ensuring that your business meets all of the NDIS requirements and that your application is filled out correctly. We also provide ongoing support once you have been approved, meaning that you maintain your registration and provide the absolute best care you can. The team is available to address any specific requests from clients during the registration process.
Being a Cleaner for NDIS Participants: What You Need to Know
Though there are no specific qualifications required to work as a cleaner, you must still demonstrate the appropriate knowledge in the field and possess the relevant experience and understanding of working with people with a disability. Professional cleaners within the NDIS are expected to have experience, training, and a commitment to providing respectful and tailored cleaning services, creating safe, hygienic, and comfortable environments tailored to the unique needs of individuals with disabilities. They bring all necessary supplies and equipment, ensuring that participants receive comprehensive support without any additional burden.
Beyond maintaining cleanliness, these cleaning professionals offer essential human connection. For many participants, cleaners are a source of social interaction and support, helping to reduce feelings of isolation. By combining professionalism, care, and understanding, cleaners play a crucial role in enhancing the quality of life for NDIS participants.
You will also need to access the NDIS Commission's website to complete e-learning training modules as well as understand and abide by the NDIS Commission’s code of conduct. Regularly visiting the NDIS Commission's website is crucial to obtain important updates and information.
Tips for Providing Cleaning Services to NDIS Participants
- Discuss with the participant their cleaning needs and agree to a cleaning schedule.
- Confirm that participants do not have any allergies or sensitivities to the cleaning products you will be bringing into their homes.
- For all cleaning chemicals used, make sure safety precautions are used including PPE and ventilation and a SDS is available.
- Assess the risks when you are attending a participants home (access requirements, animals, behaviour, working alone).
- Remember that is it important to communicate with participants for scheduling and sending reminder notifications ahead of cleaning appointments to ensure that participants are prepared.
