New provider registration clause

If you’re a provider who is registered to deliver assistance with daily personal activities to a participant who lives alone, you may have heard that there are some changes coming into effect this week.

The NDIS Quality and Safeguards Commission has introduced a new condition to the registration of providers who deliver assistance with daily personal activities to a participant who lives alone.

This new condition includes:
“The provider must not allow personal support to be provided by a sole support worker to a participant unless the provider:
(a) Firstly, has assessed whether any of the risk factors exist in relation to the participant; and
(b) Secondly: (i) has entered into a written service agreement with the participant; or (ii) has prepared a proposed written service agreement to enter into with the participant, made all reasonable efforts to enter it with the participant and provided a copy of it to the participant.”

Providers must also document its risk assesment, provide a copy to the participant and keep a copy on file. This assesment must be updated as soon as any changes occur.

Providers have until 19 December, 2020 to comply with these new requirements.

If you’re looking to register as an NDIS provider, PROVIDERplus can help. Call us on 1300 852 790 to find out more.

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